Frequently Asked Questions

Do you offer service for personal skis and boards?

Yes, we have a large workshop with the newest tecnology from the company Reichmann. Our fully trained ski technicians offer every kind of service you require.

You can bring your equipment in after skiing and pick up the next morning freshly prepared.

Can I change my equipment, for example from skis to snowboard?

No problem, any time.

What happens if my equipment is stolen or lost?

For 10 percent of the rental costs we offer a risk contribution which covers loss and breakages of the equipment. If you do not have this you have to pay for the value of the equipment.

Can I return the rented equipment earlier or can I keep it longer?

Yes, you simply pay the difference when you return the equipment that has been rented longer. If you return earlier we will give you money back.

Can I pick up the equipment one day in advance?

You can pick up the equipment between 15.00 hr and 18.00 hr the day before which will enable you to have a relaxed fast start to your fist ski day.

What do I need to leave as a deposit to rent equipment?

You don`t have to leave anything, we make a copy of your passport, your driver’s license or credit card.

How do I know which skis/boards are best for me?

In our shop you will receive professional, individual advice and you are in the best hands with us. You will definatly go out with the correct equipment.

Can I rent equipment from you?

Of course, we have a top actual ski and board rental. You have the choice to reserve your equipment or just drop on by. If you reserve online 48 hours before pick up you will receive 20% reduction on the normal price.

What happenes if I am sick?

We only charge you for the lessons you have had. The lessons should be canceled by 18.00 hrs  the day before.  Otherwise we will need a doctor`s note.

What happens in the off-season when there are less participants?

By fewer participants the course times will be shortened as follows:

1 person 90 minutes

2 persons 120 minutes

3 persons 150 minutes

4 persons the full 3 hours

Which languages do the skiteachers speak?

The group lessons are generaly in German. However all our teachers speak English and can teach in both languages. In private lessons we have teachers who not only speak German and English but Russian, Italian, French, Czech and Dutch.

On which days do group lessons take place?

Our group lessons take place daily. You can start any day.

At what age can I register my child?

Our experience is that children after 4 years old have the necessary strengh and motorik which will enable them to learn this sport quickly with lots of fun. Regarding snowboarding it is better for children after 6 years old.

If your children are younger and you want to introduce them to the sport  gently, we advice a private teacher.

Do I have to take the lessons on consecutive days?

It makes sense to take the lessons on consecutive days as the program is build up day after day. In case you cannot take the lessons daily  you might have to change to another group depending on the development of the group.

How large are the groups?

We have a maximum of 8 persons in a group.

Is the skipass included in the price of lessons?

The skipass is not included and can be bought at the various cablecar stations. For more information about prices: http//

For absolute beginners you can buy a pass for the beginners area in our skischool office.

We will give you the correct advice regarding your pass in the office.

Where is the meeting point? Where do I find my private teacher?

For group lessons we meet at 09.10 ready to start every morning at our meeting point 30 meters underneath the Hausberg cablecar station in the valley. There you will find a blue sign with the name „Sammelplatz Skischule Zugspitze-Grainau“.

The private teacher can also be met at our meeting point or on the mountain, depending what was arranged in the office.

Where do the lessons take place?

Generally the group lessons are in the Classic Skiarea. When the Classic Area closes and we have enough participants we go with our groups on the Zugspitze.

If you register for private lessons you can decide personally if you want to go to the Classic Area or on the Zugspitze.

When do I have to pay for the lessons?

You pay in our office before the course starts in cash, EC-card or credit card.

How can I register for lessons?

Come in our office , call us or send us an e-mail.